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Legal

Refund policy

Final sale by default, with exceptions.

Last updated: May 2026

01Default policy

All products being digital and instantly downloadable, sales are final once download has occurred.

02Exceptions

If you hit a major bug we can't fix within 7 days, or the product description is manifestly wrong, a full refund is possible.

03Process

Email support@kaitouefn.com with your order ID and a problem description. Reply within 48h.