Refund policy
Final sale by default, with exceptions.
Last updated: May 2026
01Default policy
All products being digital and instantly downloadable, sales are final once download has occurred.
02Exceptions
If you hit a major bug we can't fix within 7 days, or the product description is manifestly wrong, a full refund is possible.
03Process
Email support@kaitouefn.com with your order ID and a problem description. Reply within 48h.